Privacy Policy

Last Updated: September 1, 2026

At Tgibtec (accessible from https://tgibtec.com), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase web hosting, register domain names, or engage our web design services.

1. Information We Collect

We collect information to provide better services to our clients, fulfill hosting orders, and maintain server security.

A. Personal Information You Provide

When you register an account, order services, or contact support, we may collect personal details including:

  • Contact Data: Full name, email address, phone number, and physical/billing address.
  • Account Credentials: Username, password, and security questions.
  • Domain Ownership Data: Registrant contact details required for domain name registration (e.g., WHOIS records).
  • Business Details: Company name, tax identification numbers (where applicable), and website requirements.

B. Technical and Usage Data

When you interact with tgibtec.com, our servers automatically log technical information, such as:

  • IP address, browser type, operating system, and device identifiers.
  • Pages viewed, referral URLs, time spent on the site, and system error logs.

2. How We Use Your Information

We use the collected data for the following operational purposes:

  • Service Fulfillment: Provisioning hosting accounts, registering domain names with registries, and delivering web design projects.
  • Subscription Management & Billing: Processing invoices, managing auto-renewals, and sending automated renewal notifications (e.g., 30-day and 7-day expiration reminders).
  • Technical Support: Responding to inquiries, troubleshooting account/server issues, and restoring backups.
  • Security & Fraud Prevention: Monitoring server activity to detect unauthorized logins, spam, or malicious attacks.
  • Legal Compliance: Complying with tax obligations, regulatory requests, and domain registry standards (ICANN/TLD registries).

3. Payment Processing & Security

Third-Party Payment Gateways

Tgibtec does not store or handle raw credit card numbers or sensitive financial credentials directly on our servers. Payment transactions are processed through encrypted, trusted payment processors (e.g., Stripe, PayPal, or integrated mobile money gateways). For recurring subscriptions, our payment processors secure tokenized payment authorizations to allow automated annual or monthly renewal billing safely.

Data Security Measures

We implement standard security measures, including SSL/TLS encryption, firewall protection, and restricted administrative access, to protect your personal information against unauthorized access, loss, or alteration.

4. Cookie Tracking and Analytics

What Are Cookies?

Cookies are small text files placed on your browser to remember preferences, analyze website traffic, and maintain active user sessions.

How We Use Cookies

  • Essential Cookies: Necessary for account login, maintaining your shopping cart, and securing the client portal.
  • Performance & Analytics Cookies: Help us measure site performance, understand visitor navigation, and improve user experience on tgibtec.com.
  • Functional Cookies: Remember your preferences, such as language or billing currency settings.

Managing Cookies

You can choose to disable or block cookies through your browser settings. However, disabling essential cookies may prevent you from logging into your Tgibtec account or purchasing services.

5. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal data to third parties for marketing purposes. We share data only in the following scenarios:

  • Domain Registries: Domain name registration requires sharing registrant information with domain registries and registrars to fulfill global domain authority rules (ICANN).
  • Service Providers: Third-party vendors who assist with hosting infrastructure, payment processing, email delivery, and website analytics under strict confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority to investigate illegal activities or protect the rights and safety of Tgibtec, our clients, or others.

6. Data Retention

  • Account & Billing Data: Retained for as long as your account remains active and as necessary to comply with financial, tax, and legal requirements.
  • Hosting Backups: Backups of terminated accounts are purged in accordance with our Terms and Conditions retention schedule.

7. Your Data Rights

Depending on your jurisdiction, you have rights regarding your personal information, including:

  • Access & Portability: Requesting a copy of the personal data we hold about you.
  • Correction: Requesting updates or corrections to inaccurate information in your account profile.
  • Deletion: Requesting deletion of your personal data, subject to legal or contractual retention obligations (such as active domain registrations).
  • Opt-Out: Unsubscribing from marketing emails via the link provided in our messages (essential transactional messages like renewal alerts will still be sent).

To exercise any of these rights, please contact us at hello@tgibtec.com.

8. Third-Party Links

Our website may contain links to external sites. Tgibtec is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external site you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated versions will be published directly on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

  • Email: hello@tgibtec.com
  • Website: https://tgibtec.com